Advice Worth Keeping podcast series - KPMG Management Consulting
A podcast series from KPMG’s management consulting team highlighting front-line insight on IT, cognitive automation, human resources, finance operations, global business services, shared services, and outsourcing.
Shared Services and Outsourcing Institute Thu, 22 Feb 2018 00:00:00 GMT
Moving to strategic partnerships: REFM outsourcing service providers
Gilles, Burr, and Fairbanks discuss, as one of their topics, the attributes of today’s REFM outsourcing deals, including those in the second and third generation.
Shared Services and Outsourcing Institute Thu, 08 Feb 2018 00:00:00 GMT
An outlook into real estate and facilities management outsourcing for 2018
Gilles, Burr, and Fairbanks discuss the future of REFM outsourcing, what types of providers will drive the charge forward with automation and outsourcing.
Shared Services and Outsourcing Institute Thu, 01 Feb 2018 00:00:00 GMT
Intelligent automation isn’t at least on your radar screen? You’re late to the game
Ron Walker discusses the pervasiveness of intelligent automation, how organizations are using it, the business benefits they expect to gain from it, and the challenges they’re facing from the “partial FTE syndrome.”
Shared Services and Outsourcing Institute Tue, 23 Jan 2018 00:00:00 GMT
Pharma industry Global Business Services: progressions, regressions, and disruptions
Rick Bertheaud and Vicki Phelan discuss how technology, cost, and geopolitics are impacting how life sciences companies are delivering their business services.
Shared Services and Outsourcing Institute Wed, 28 Jun 2017 00:00:00 GMT
No if’s about it: the how, who, what, and where of a digital labor center of excellence when you outsource
KPMG’s Hall and Combs discuss digital labor in outsourcing efforts and why organizations should consider the establishment of a center of excellence.
Shared Services and Outsourcing Institute Tue, 27 Jun 2017 00:00:00 GMT
Wrangling digital labor risk with governance
KPMG’s Hall, Lopes, and Combs build the case for two types of digital labor governance to mitigate risk in an outsourced environment.
Shared Services and Outsourcing Institute Tue, 13 Jun 2017 00:00:00 GMT
Is your outsourcing contract digital labor ready?
KPMG’s Hall, Gottschalk and Combs discuss why your entire outsourcing contract might need an overhaul in order to deliver benefits from digital labor.
Shared Services and Outsourcing Institute Tue, 06 Jun 2017 00:00:00 GMT
Realizing your outsourcing expectations is rooted in sourcing model alignment
Randy Wiele outlines five key areas of alignment in outsourcing relationships and shares advice on where enterprises should focus their efforts.
Shared Services and Outsourcing Institute Thu, 18 May 2017 00:00:00 GMT
Which dimensions of Global Business Services maturity drive the most financial value?
Don Ryan discusses critical considerations for driving Global Business Services maturity and financial performance.
Shared Services and Outsourcing Institute Thu, 20 Apr 2017 00:00:00 GMT
HR and digital labor: The “twain” shall meet, but where?
Mike DiClaudio shares the three actions HR practitioners should take in the next 60 days to effectively leverage automation and the advantages of digital labor.
Shared Services and Outsourcing Institute Wed, 15 Mar 2017 00:00:00 GMT
Beyond building bots: Looking through the HR lens
Robert Bolton discusses how digital labor can boost the HR function’s ability to better serve enterprises and employees.
Shared Services and Outsourcing Institute Tue, 14 Mar 2017 00:00:00 GMT
Today’s vendor management organizations need a super-sized lasso
Eugene Kublanov and Kendall Dean discuss how disruptors are bringing new levels of complexity and changing the face of service governance and vendor management.
Shared Services and Outsourcing Institute Tue, 07 Mar 2017 00:00:00 GMT
Immigration reform and the rise of digital labor
Dave Brown examines the use of digital labor as a way to ease concerns over possible U.S. immigration actions and to bring outsourced jobs back to the U.S.
Shared Services and Outsourcing Institute Thu, 02 Mar 2017 00:00:00 GMT
How might the Trump administration affect the outsourcing industry?
Dave Brown shares the possible risks of the Trump administration’s potential immigration policies related to global sourcing, outsourcing contracts and talent.
Shared Services and Outsourcing Institute Tue, 28 Feb 2017 00:00:00 GMT