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Captive shared services: What you can do now to be prepared for the Trump administration’s policies

Dave Brown discusses the potential impacts of the immigration-related legislation the new U.S. administration will have on offshore captive shared services.
Shared Services and Outsourcing Institute Thu, 23 Feb 2017 00:00:00 GMT

Advice Worth Keeping podcast series - KPMG Management Consulting

A podcast series from KPMG’s management consulting team highlighting front-line insight on IT, cognitive automation, human resources, finance operations, global business services, shared services, and outsourcing.
Shared Services and Outsourcing Institute Thu, 23 Feb 2017 00:00:00 GMT

Advice Worth Keeping podcast series - KPMG Management Consulting

A podcast series from KPMG’s management consulting team highlighting front-line insight on IT, cognitive automation, human resources, finance operations, global business services, shared services, and outsourcing.
Shared Services and Outsourcing Institute Thu, 23 Feb 2017 00:00:00 GMT

Moving the lever with digital labor

Ryan Harper, Atul Shahi, and Mahendra Goyal discuss how digital labor, including robotics, machine learning, and cognitive automation are impacting organizations.
Shared Services and Outsourcing Institute Thu, 26 Jan 2017 00:00:00 GMT

Beyond building bots: Transformational digital labor solutions

In this series, Beyond building bots, David Kane discusses digital labor’s impact on the banking, insurance and financial services sector.
Shared Services and Outsourcing Institute Tue, 13 Dec 2016 00:00:00 GMT

Beyond building bots: Governing a bot environment

In this series, Beyond building bots, Dave Brown and Bob Cecil explore what it looks like to build and govern a bot environment and the risks to be considered.
Shared Services and Outsourcing Institute Tue, 06 Dec 2016 00:00:00 GMT

Finance and accounting in Global Business Services: Moving up the value chain

Asif Akhtar examines the Global Business Services landscape in Europe and the U.K. with a particular focus on the finance and accounting function.
Shared Services and Outsourcing Institute Tue, 29 Nov 2016 00:00:00 GMT

Global Business Services (GBS) maturity: A measured approach to success

David Brown discusses GBS market trends, governance best practices, challenges with talent management, and the emerging area of process automation.
Shared Services and Outsourcing Institute Thu, 17 Nov 2016 00:00:00 GMT

Global Business Services: Catalyst for transformation

Rick Bertheaud takes a looks at the value of Global Business Services and its role as an enabler of success in divestiture efforts.
Shared Services and Outsourcing Institute Wed, 02 Nov 2016 00:00:00 GMT

Next-gen vendor management organizations

Liz Evans and Eugene Kublanov discuss how today’s organizations are approaching vendor management transformation across a range of vendors and service providers.
Shared Services and Outsourcing Institute Tue, 11 Oct 2016 00:00:00 GMT

Intelligent services governance: Five steps to drive advantage

Eugene Kublanov discusses how service organizations can take the value-centric analytics path to help identify and measure changing definitions of value.
Shared Services and Outsourcing Institute Thu, 08 Sep 2016 00:00:00 GMT

Navigating the landscape of legacy sourcing agreements

Ron Walker and Andy Gottschalk discuss the challenges and offer practical advice for customers currently in legacy contracts as they think about transitioning to new service delivery models.
Shared Services and Outsourcing Institute Tue, 19 Jul 2016 00:00:00 GMT

Trends in Global Business Services (GBS) maturity

Bob Cecil discusses how companies are maturing their Global Business Services (GBS) organizations to create a platform of end-to-end solutions that drive greater efficiency to react to changing business conditions.
Shared Services and Outsourcing Institute Wed, 06 Jul 2016 00:00:00 GMT

The art of IT contracting

Ron Walker and Thomas Hall discuss how organizations, amidst a technologically-disruptive environment, can utilize third-party IT services to align or realign their contracts to ensure that they’re meeting their true business objectives.
Shared Services and Outsourcing Institute Wed, 29 Jun 2016 00:00:00 GMT

The role of dynamic leadership in Global Business Services (GBS) governance

Dave Brown discusses the importance of effective and empowered leaders in Global Business Services governance.
Shared Services and Outsourcing Institute Wed, 22 Jun 2016 00:00:00 GMT
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