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Wrangling digital labor risk with governance

KPMG’s Hall, Lopes, and Combs build the case for two types of digital labor governance to mitigate risk in an outsourced environment.
Shared Services and Outsourcing Institute Tue, 13 Jun 2017 00:00:00 GMT

Advice Worth Keeping podcast series - KPMG Management Consulting

A podcast series from KPMG’s management consulting team highlighting front-line insight on IT, cognitive automation, human resources, finance operations, global business services, shared services, and outsourcing.
Shared Services and Outsourcing Institute Tue, 13 Jun 2017 00:00:00 GMT

Advice Worth Keeping podcast series - KPMG Management Consulting

A podcast series from KPMG’s management consulting team highlighting front-line insight on IT, cognitive automation, human resources, finance operations, global business services, shared services, and outsourcing.
Shared Services and Outsourcing Institute Tue, 13 Jun 2017 00:00:00 GMT

Is your outsourcing contract digital labor ready?

KPMG’s Hall, Gottschalk and Combs discuss why your entire outsourcing contract might need an overhaul in order to deliver benefits from digital labor.
Shared Services and Outsourcing Institute Tue, 06 Jun 2017 00:00:00 GMT

Realizing your outsourcing expectations is rooted in sourcing model alignment

Randy Wiele outlines five key areas of alignment in outsourcing relationships and shares advice on where enterprises should focus their efforts.
Shared Services and Outsourcing Institute Thu, 18 May 2017 00:00:00 GMT

Which dimensions of Global Business Services maturity drive the most financial value?

Don Ryan discusses critical considerations for driving Global Business Services maturity and financial performance.
Shared Services and Outsourcing Institute Thu, 20 Apr 2017 00:00:00 GMT

HR and digital labor: The “twain” shall meet, but where?

Mike DiClaudio shares the three actions HR practitioners should take in the next 60 days to effectively leverage automation and the advantages of digital labor.
Shared Services and Outsourcing Institute Wed, 15 Mar 2017 00:00:00 GMT

Beyond building bots: Looking through the HR lens

Robert Bolton discusses how digital labor can boost the HR function’s ability to better serve enterprises and employees.
Shared Services and Outsourcing Institute Tue, 14 Mar 2017 00:00:00 GMT

Today’s vendor management organizations need a super-sized lasso

Eugene Kublanov and Kendall Dean discuss how disruptors are bringing new levels of complexity and changing the face of service governance and vendor management.
Shared Services and Outsourcing Institute Tue, 07 Mar 2017 00:00:00 GMT

Immigration reform and the rise of digital labor

Dave Brown examines the use of digital labor as a way to ease concerns over possible U.S. immigration actions and to bring outsourced jobs back to the U.S.
Shared Services and Outsourcing Institute Thu, 02 Mar 2017 00:00:00 GMT

How might the Trump administration affect the outsourcing industry?

Dave Brown shares the possible risks of the Trump administration’s potential immigration policies related to global sourcing, outsourcing contracts and talent.
Shared Services and Outsourcing Institute Tue, 28 Feb 2017 00:00:00 GMT

Captive shared services: What you can do now to be prepared for the Trump administration’s policies

Dave Brown discusses the potential impacts of the immigration-related legislation the new U.S. administration will have on offshore captive shared services.
Shared Services and Outsourcing Institute Thu, 23 Feb 2017 00:00:00 GMT

Moving the lever with digital labor

Ryan Harper, Atul Shahi, and Mahendra Goyal discuss how digital labor, including robotics, machine learning, and cognitive automation are impacting organizations.
Shared Services and Outsourcing Institute Thu, 26 Jan 2017 00:00:00 GMT

Beyond building bots: Transformational digital labor solutions

In this series, Beyond building bots, David Kane discusses digital labor’s impact on the banking, insurance and financial services sector.
Shared Services and Outsourcing Institute Tue, 13 Dec 2016 00:00:00 GMT

Beyond building bots: Governing a bot environment

In this series, Beyond building bots, Dave Brown and Bob Cecil explore what it looks like to build and govern a bot environment and the risks to be considered.
Shared Services and Outsourcing Institute Tue, 06 Dec 2016 00:00:00 GMT
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