2016 Governance Symposium
Gain the essential perspectives and tools needed to build and grow an enterprise services governance organization.
Shared Services and Outsourcing Institute Wed, 15 Jun 2016 00:00:00 GMT
Leapfrogging the Competition - Turning Global Business Services into a competitive differentiator
To remain competitive and profitable, medical device companies reduce costs and drive measureable, strategic business value back into the organization by adopting a “Global Business Services” (GBS) approach to managing back-office functions.
Shared Services and Outsourcing Institute Fri, 04 Sep 2015 00:00:00 GMT
4th Quarter 2013 KPMG Sourcing Advisory Global Pulse Survey Results
This paper describes trends in outsourcing, shared services, offshoring and other global business service delivery initiatives from October-December 2013.
Shared Services and Outsourcing Institute Thu, 23 Jan 2014 00:00:00 GMT
Service Integration: Maximizing the Benefits, and Minimizing the Risks, of a Multi-Sourced IT Environment
Service integration is the key to unlocking the benefits of a multi-sourced environment -- reducing risk, driving cost savings and improving service.
Shared Services and Outsourcing Institute Tue, 07 Jan 2014 00:00:00 GMT
India ITO Service Provider Performance and Satisfaction (SPPS): 2013
The 2013 Indian market study provides an assessment of service providers to the Indian IT outsourcing markets.
Shared Services and Outsourcing Institute Wed, 15 Jan 2014 00:00:00 GMT
Nordic Shared Services and Outsourcing Pulse Survey 2015
Discover the latest trends in the shared services and outsourcing Nordic market, as well as reflections on several key topics from a service delivery transformation point of view.
Shared Services and Outsourcing Institute Mon, 04 May 2015 00:00:00 GMT
Strategic Visions on the Sourcing Market 2016
With global views, experiences, trend data, and ideas collected by KPMG’s global Shared Services and Outsourcing Advisory, this 2016 edition offers insights to enable and inspire your enterprise’s service delivery capabilities.
Shared Services and Outsourcing Institute Wed, 25 Nov 2015 00:00:00 GMT
Global IT-BPO outsourcing deals analysis: Year-end 2015 edition
Analysis on IT-BPO outsourcing contracts signed across industries and major trends influencing the market across geographies, with a total contract value of USD5 million and above per deal.
Shared Services and Outsourcing Institute Thu, 11 Feb 2016 00:00:00 GMT
Top global market trends and predictions for 2016 and beyond
Discover major trends and predictions for 2016, as well as various ways in which organizations can benefit from improved global sourcing capabilities such as GBS.
Shared Services and Outsourcing Institute Tue, 16 Feb 2016 00:00:00 GMT
IT outsourcing customers cling to cost-savings mindset
The traditional outsourcing approach will have to change if IT leaders and their service providers are to meet these dueling priorities of cost containment and innovation.
Shared Services and Outsourcing Institute Thu, 17 Mar 2016 00:00:00 GMT
KPMG 2015 Global Real Estate and Facilities Management (REFM) Outsourcing Pulse Survey
Trends in real estate and facilities management outsourcing based on a survey of over 178 buyer organizations, service providers and legal counsel and advisors.
Shared Services and Outsourcing Institute Mon, 07 Mar 2016 00:00:00 GMT
An Introduction To Global Business Services (GBS) For Medical Device Manufacturers
KPMG's Vicki Phelan contributes an article to Med Device Online on strategies for medical device makers to improve efficiency through global business services (GBS).
Shared Services and Outsourcing Institute Wed, 06 Apr 2016 00:00:00 GMT
The Global Business Services (GBS) Payoff
Critical considerations for driving Global Business Services (GBS) maturity and financial performance.
Shared Services and Outsourcing Institute Thu, 14 Apr 2016 00:00:00 GMT
The new normal of global business services: digital disruptors drive an "as-a-service" capability
Discover how organizations are transitioning to an 'as -a-service' model through key digital disruptors.
Shared Services and Outsourcing Institute Thu, 21 Apr 2016 00:00:00 GMT
Obscuring the real story: Your Global Business Services (GBS) scorecard may be 99 percent green but 100 percent irrelevant
Global Business Services (GBS) organizations need to move from efficient back-office execution experts to the source for intelligence on the performance of the business.
Shared Services and Outsourcing Institute Tue, 26 Apr 2016 00:00:00 GMT