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Global IT-BPO outsourcing deals analysis: April to June 2016

Second quarter 2016 analysis on IT-BPO outsourcing contracts signed across industries and major trends influencing the market across geographies, with a total contract value of USD5 million and above per deal.
Shared Services and Outsourcing Institute Mon, 08 Aug 2016 00:00:00 GMT

KPMG Global Insights Pulse: The need for GBS maturity

Key findings from KPMG’s 2016 global insights pulse survey on the trends and technologies driving global business services (GBS) maturity.
Shared Services and Outsourcing Institute Wed, 01 Jun 2016 00:00:00 GMT

Global IT-BPO outsourcing deals analysis: 1Q16 analysis - January to March

First quarter 2016 analysis on IT-BPO outsourcing contracts signed across industries and major trends influencing the market across geographies, with a total contract value of USD5 million and above per deal.
Shared Services and Outsourcing Institute Tue, 17 May 2016 00:00:00 GMT

Nordic Shared Services and Outsourcing Pulse Survey 2016

The latest trends in the shared services and outsourcing Nordic market, as well as reflections on several key topics from a service delivery transformation point of view.
Shared Services and Outsourcing Institute Mon, 02 May 2016 00:00:00 GMT

The Global Business Services (GBS) Payoff

Critical considerations for driving Global Business Services (GBS) maturity and financial performance.
Shared Services and Outsourcing Institute Thu, 14 Apr 2016 00:00:00 GMT

KPMG 2015 Global Real Estate and Facilities Management (REFM) Outsourcing Pulse Survey

Trends in real estate and facilities management outsourcing based on a survey of over 178 buyer organizations, service providers and legal counsel and advisors.
Shared Services and Outsourcing Institute Mon, 07 Mar 2016 00:00:00 GMT

Top global market trends and predictions for 2016 and beyond

Discover major trends and predictions for 2016, as well as various ways in which organizations can benefit from improved global sourcing capabilities such as GBS.
Shared Services and Outsourcing Institute Tue, 16 Feb 2016 00:00:00 GMT

Top global market trends and predictions for 2016 and beyond

Discover major trends and predictions for 2016, as well as various ways in which organizations can benefit from improved global sourcing capabilities such as GBS.
Shared Services and Outsourcing Institute Tue, 16 Feb 2016 00:00:00 GMT

Global IT-BPO outsourcing deals analysis: Year-end 2015 edition

Analysis on IT-BPO outsourcing contracts signed across industries and major trends influencing the market across geographies, with a total contract value of USD5 million and above per deal.
Shared Services and Outsourcing Institute Thu, 11 Feb 2016 00:00:00 GMT

Robotic Revolution – Separating Hype from Reality

The use of robotics process automation (RPA) services is gaining momentum in the market, though not fast enough to keep pace with market hype. While some dimensions of RPA are far from new, advancements in cognitive capabilities and related technology capabilities expands the scope of RPA...
Shared Services and Outsourcing Institute Wed, 14 Oct 2015 00:00:00 GMT

Robotic Revolution – Separating Hype from Reality

The use of robotics process automation (RPA) services is gaining momentum in the market, though not fast enough to keep pace with market hype. While some dimensions of RPA are far from new, advancements in cognitive capabilities and related technology capabilities expands the scope of RPA...
Shared Services and Outsourcing Institute Wed, 14 Oct 2015 00:00:00 GMT

From Human to Digital: The Future of Global Business Services

Is it time to bid farewell to global business services as we know them--and say hello to a new breed of digital business services? Gain insight from this survey of 482 stakeholders in the global services industry.
Shared Services and Outsourcing Institute Fri, 09 Oct 2015 00:00:00 GMT

KPMG 2014 Global Real Estate and Facilities Management Outsourcing Pulse Survey Results

This paper describes real estate and facilities management outsourcing trends based on a survey of buyer organizations, service providers and legal counsel and advisors.
Shared Services and Outsourcing Institute Wed, 06 May 2015 00:00:00 GMT

Nordic Shared Services and Outsourcing Pulse Survey 2015

Discover the latest trends in the shared services and outsourcing Nordic market, as well as reflections on several key topics from a service delivery transformation point of view.
Shared Services and Outsourcing Institute Mon, 04 May 2015 00:00:00 GMT

Nordic Shared Services and Outsourcing Pulse Survey 2015

Discover the latest trends in the shared services and outsourcing Nordic market, as well as reflections on several key topics from a service delivery transformation point of view.
Shared Services and Outsourcing Institute Mon, 04 May 2015 00:00:00 GMT
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