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Executive Report: The State of Services and Outsourcing in 2014

Gain insight from 1079 enterprises, outsourcing service providers and industry consultants on where the services and outsourcing industry is heading in the near and long-term future.
Shared Services and Outsourcing Institute Fri, 19 Sep 2014 00:00:00 GMT

KPMG Sourcing Advisory 2Q14 Nordic Pulse Survey

This paper describes trends in shared services, outsourcing, and third-party business and IT service markets from April-June 2014 in the Nordic sourcing market.
Shared Services and Outsourcing Institute Thu, 21 Aug 2014 00:00:00 GMT

KPMG Sourcing Advisory 2Q14 Nordic Pulse Survey

This paper describes trends in shared services, outsourcing, and third-party business and IT service markets from April-June 2014 in the Nordic sourcing market.
Shared Services and Outsourcing Institute Thu, 21 Aug 2014 00:00:00 GMT

2nd Quarter 2014 KPMG Sourcing Advisory Global Pulse Survey Results

This white paper describes trends in outsourcing, shared services, off-shoring and other global business service delivery initiatives from April-June 2014.
Shared Services and Outsourcing Institute Fri, 25 Jul 2014 00:00:00 GMT

1st Quarter 2014 KPMG Sourcing Advisory Global Pulse Survey Results

This paper describes trends in outsourcing, shared services, offshoring and other global business service delivery initiatives from January-March 2014.
Shared Services and Outsourcing Institute Thu, 24 Apr 2014 00:00:00 GMT

Inside the Dragon 2013: Outsourcing Destinations in China

This report provides a solid introduction to 29 key outsourcing cities in China and offers a reference point when embarking on a review of key locations in China.
Shared Services and Outsourcing Institute Tue, 10 Dec 2013 00:00:00 GMT

Inside the Dragon 2013: Outsourcing Destinations in China

This report provides a solid introduction to 29 key outsourcing cities in China and offers a reference point when embarking on a review of key locations in China.
Shared Services and Outsourcing Institute Tue, 10 Dec 2013 00:00:00 GMT

United Kingdom ICT Service Provider Performance and Satisfaction (SPPS): 2013

The 2013 U.K. study evaluates satisfaction with service providers in more than 490 Information Communication Technology (ICT) contracts.
Shared Services and Outsourcing Institute Tue, 26 Nov 2013 00:00:00 GMT

3rd Quarter 2013 KPMG Sourcing Advisory Global Pulse Survey Results

This white paper describes trends in outsourcing, shared services, offshoring and other global business service delivery initiatives from July-September 2013.
Shared Services and Outsourcing Institute Thu, 31 Oct 2013 00:00:00 GMT

3rd Quarter 2013 KPMG Sourcing Advisory Global Pulse Survey Results

This white paper describes trends in outsourcing, shared services, offshoring and other global business service delivery initiatives from July-September 2013.
Shared Services and Outsourcing Institute Thu, 31 Oct 2013 00:00:00 GMT

KPMG 2013 Global Real Estate and Facilities Management Outsourcing Pulse Survey Results

This paper describes real estate and facilities management outsourcing trends based on a survey of buyer organizations, service providers and legal counsel and advisors
Shared Services and Outsourcing Institute Thu, 10 Oct 2013 00:00:00 GMT

Nordic Region ITO Service Provider Performance and Satisfaction (SPPS): 2013

The 2013 Nordic study investigates more than 150 of the top ICT spending organizations' satisfaction with service providers in more than 450 contracts.
Shared Services and Outsourcing Institute Sat, 05 Oct 2013 00:00:00 GMT

2nd Quarter 2013 KPMG Sourcing Advisory Global Pulse Survey Results

Trends in the use of outsourcing, shared services, offshoring and other global business service delivery initiatives April-June 2013.
Shared Services and Outsourcing Institute Thu, 25 Jul 2013 00:00:00 GMT

State of the Outsourcing Industry 2013: Executive Findings

This paper includes viewpoints of more than 1,300 major global enterprises, outsourcing service providers, management consultants and sourcing advisors.
Shared Services and Outsourcing Institute Wed, 26 Jun 2013 00:00:00 GMT

South African Sourcing Pulse Survey: 3rd and 4th Quarters 2012

Trends in South African end-user organizations' usage of shared services, outsourcing, and third-party business and IT services July-December 2012.
Shared Services and Outsourcing Institute Mon, 29 Apr 2013 00:00:00 GMT
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