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Global IT-BPO outsourcing deals analysis: July to September 2016

Analysis of 3Q16 IT-BPO outsourcing contracts signed across industries and across geographies, with a total contract value of USD5 million and above per deal.
Shared Services and Outsourcing Institute Fri, 06 Jan 2017 00:00:00 GMT

State of the outsourcing, shared services, and operations industry 2017

Gain insight into methods to exploit technologies, like process automation and evolving service delivery models, for the outsourcing and shared services market.
Shared Services and Outsourcing Institute Wed, 05 Apr 2017 00:00:00 GMT

How to institute an agile IT outsourcing process

KPMG's Michele Miller shares that the outsourcing process doesn’t have to be a marathon if you invest effort preparing for a more iterative transaction process.
Shared Services and Outsourcing Institute Fri, 24 Feb 2017 00:00:00 GMT

Achieving the next level of agility and efficiency: The Global Business Services (GBS) imperative for Technology, Media & Telecom (TMT) companies

A Global Business Services model can help Technology, Media and Telecom companies respond to rapid innovation and disruption.
Shared Services and Outsourcing Institute Thu, 15 Dec 2016 00:00:00 GMT

The very best of sourcing

Take a look at the sourcing market from four perspectives: organization structure, innovation ecosystem, robotics, and customer experience.
Shared Services and Outsourcing Institute Thu, 19 Jan 2017 00:00:00 GMT

Are you ready to be a bot boss?

A guide to the advantages, questions to ask, and guidelines to follow for businesses considering embracing emerging automation technologies and digital labor.
Shared Services and Outsourcing Institute Fri, 03 Mar 2017 00:00:00 GMT

Protectionism and outsourcing: Brace for impact

What the U.S administration’s potential immigration policy changes might mean for organizations using third-party offshore service providers and how to prepare.
Shared Services and Outsourcing Institute Fri, 17 Mar 2017 00:00:00 GMT

Global IT-BPO outsourcing deals analysis: Annual analysis for 2016

A look at the 2016 year-end analysis on IT-BPO contracts signed across industries and major trends influencing the market across geographies, with a total contract value of USD5 million and above per deal.
Shared Services and Outsourcing Institute Wed, 01 Feb 2017 00:00:00 GMT

Digital labor transforms the shared services delivery model

Anticipate the coming changes the shift to digital labor will have on shared services industry and prepare for the advantages it enables.
Shared Services and Outsourcing Institute Thu, 02 Mar 2017 00:00:00 GMT

The real estate and facilities management (REFM) outsourcing landscape: Insight from the front lines

Trends in real estate and facilities management outsourcing based on a survey of over 167 buyer organizations, service providers and legal counsel and advisors.
Shared Services and Outsourcing Institute Tue, 23 May 2017 00:00:00 GMT

Nordic Shared Services and Outsourcing Pulse Survey 2017

Trends in the shared services and outsourcing Nordic market, as well as reflections on several key topics critical to the GBS agenda of Nordic organizations.
Shared Services and Outsourcing Institute Fri, 19 May 2017 00:00:00 GMT

Global standardization, agility and increased visibility: How can a Global Business Service model add value to your organization?

KPMG’s Anshul Varma and Bob Cecil join other experts to review some of the most innovative GBS models around and bring understanding to what makes them great.
Shared Services and Outsourcing Institute Thu, 11 May 2017 00:00:00 GMT

Are you a Global Business Services leader for the digital age?

Six key elements for success companies must consider as they structure their business services in the digital age.
Shared Services and Outsourcing Institute Wed, 12 Jul 2017 00:00:00 GMT

Create a successful transition to real estate and facilities management outsourcing

Transition projects often seem to be about minimizing problems and accelerating the transition efforts as much as possible instead of realizing high expectations.
Shared Services and Outsourcing Institute Tue, 11 Jul 2017 00:00:00 GMT

7 hot IT outsourcing trends — and 7 going cold

Low-cost commodity services are waning, as IT organizations seek stronger partnerships with IT outsourcing providers in the era of digital transformation.
Shared Services and Outsourcing Institute Thu, 03 Aug 2017 00:00:00 GMT
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