Exploring the future: Global business services in consumer markets
Consumer-packaged goods (CPG) companies and retailers must reinvent their business models to become more flexible, adaptable, as well as more cost-effective.
Shared Services and Outsourcing Institute Tue, 22 Nov 2016 00:00:00 GMT
Achieving the next level of agility and efficiency: The Global Business Services (GBS) imperative for Technology, Media & Telecom (TMT) companies
A Global Business Services model can help Technology, Media and Telecom companies respond to rapid innovation and disruption.
Shared Services and Outsourcing Institute Thu, 15 Dec 2016 00:00:00 GMT
The very best of sourcing
Take a look at the sourcing market from four perspectives: organization structure, innovation ecosystem, robotics, and customer experience.
Shared Services and Outsourcing Institute Thu, 19 Jan 2017 00:00:00 GMT
State of the outsourcing, shared services, and operations industry 2017
Gain insight into methods to exploit technologies, like process automation and evolving service delivery models, for the outsourcing and shared services market.
Shared Services and Outsourcing Institute Wed, 05 Apr 2017 00:00:00 GMT
Global IT-BPO outsourcing deals analysis: Annual analysis for 2016
A look at the 2016 year-end analysis on IT-BPO contracts signed across industries and major trends influencing the market across geographies, with a total contract value of USD5 million and above per deal.
Shared Services and Outsourcing Institute Wed, 01 Feb 2017 00:00:00 GMT
Global IT-BPO outsourcing deals analysis: July to September 2016
Analysis of 3Q16 IT-BPO outsourcing contracts signed across industries and across geographies, with a total contract value of USD5 million and above per deal.
Shared Services and Outsourcing Institute Fri, 06 Jan 2017 00:00:00 GMT
How to institute an agile IT outsourcing process
KPMG's Michele Miller shares that the outsourcing process doesn’t have to be a marathon if you invest effort preparing for a more iterative transaction process.
Shared Services and Outsourcing Institute Fri, 24 Feb 2017 00:00:00 GMT
Are you ready to be a bot boss?
A guide to the advantages, questions to ask, and guidelines to follow for businesses considering embracing emerging automation technologies and digital labor.
Shared Services and Outsourcing Institute Fri, 03 Mar 2017 00:00:00 GMT
Global standardization, agility and increased visibility: How can a Global Business Service model add value to your organization?
KPMG’s Anshul Varma and Bob Cecil join other experts to review some of the most innovative GBS models around and bring understanding to what makes them great.
Shared Services and Outsourcing Institute Thu, 11 May 2017 00:00:00 GMT
Digital labor transforms the shared services delivery model
Anticipate the coming changes the shift to digital labor will have on shared services industry and prepare for the advantages it enables.
Shared Services and Outsourcing Institute Thu, 02 Mar 2017 00:00:00 GMT
Protectionism and outsourcing: Brace for impact
What the U.S administration’s potential immigration policy changes might mean for organizations using third-party offshore service providers and how to prepare.
Shared Services and Outsourcing Institute Fri, 17 Mar 2017 00:00:00 GMT
Nordic Shared Services and Outsourcing Pulse Survey 2017
Trends in the shared services and outsourcing Nordic market, as well as reflections on several key topics critical to the GBS agenda of Nordic organizations.
Shared Services and Outsourcing Institute Fri, 19 May 2017 00:00:00 GMT
The real estate and facilities management (REFM) outsourcing landscape: Insight from the front lines
Trends in real estate and facilities management outsourcing based on a survey of over 167 buyer organizations, service providers and legal counsel and advisors.
Shared Services and Outsourcing Institute Tue, 23 May 2017 00:00:00 GMT
Building solutions for digital disruption: KPMG Global Insights Pulse Q1 2017
Today’s business leaders must be aggressive in their efforts to adopt, extend, and integrate digitization
Shared Services and Outsourcing Institute Fri, 14 Jul 2017 00:00:00 GMT
Are you a Global Business Services leader for the digital age?
Six key elements for success companies must consider as they structure their business services in the digital age.
Shared Services and Outsourcing Institute Wed, 12 Jul 2017 00:00:00 GMT