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How Robotics Can Improve Legacy Sourcing Agreements

Robotic Process Automation (RPA) is rewriting the rules of outsourcing. With service providers adopting, buyers should understand the impact on legacy contracts.
Shared Services and Outsourcing Institute Thu, 30 Jul 2015 00:00:00 GMT

Employees: An Endangered Species?

Are you ready for a world in which 3 out of 10 corporate jobs are done by a robot? With the rise of robotics, artificial intelligence, and the changing labor landscape the world of work is starting to look vastly different.
Shared Services and Outsourcing Institute Mon, 21 Sep 2015 00:00:00 GMT

Global Business Services (GBS) Journey to Excellence

Discover the keys to a successful journey toward GBS maturity.
Shared Services and Outsourcing Institute Wed, 28 Oct 2015 00:00:00 GMT

Webcast: How to Fast Track Your Global Business Services Maturity Journey

It is often difficult to move from scaled GBS operations to integrated and strategic models. Learn how other enterprises have been able to move along the maturity curve and reap the rewards of their commitment.
Shared Services and Outsourcing Institute Mon, 21 Sep 2015 00:00:00 GMT

From Human to Digital: The Future of Global Business Services

Is it time to bid farewell to global business services as we know them--and say hello to a new breed of digital business services? Gain insight from this survey of 482 stakeholders in the global services industry.
Shared Services and Outsourcing Institute Fri, 09 Oct 2015 00:00:00 GMT

Robotic Revolution – Separating Hype from Reality

The use of robotics process automation (RPA) services is gaining momentum in the market, though not fast enough to keep pace with market hype. While some dimensions of RPA are far from new, advancements in cognitive capabilities and related technology capabilities expands the scope of RPA...
Shared Services and Outsourcing Institute Wed, 14 Oct 2015 00:00:00 GMT

How Cloud, Application Programming Interfaces (APIs) Are Transforming Outsourcing

As traditional software outsourcing evolves, cloud service management brings new challenges for organizations.
Shared Services and Outsourcing Institute Thu, 17 Dec 2015 00:00:00 GMT

Top Trend Predictions in 2016

Will 2016 be a year of disruption or transformation in outsourcing? KPMG's David Brown and other thought leaders weigh in on their top forecasts for the coming year.
Shared Services and Outsourcing Institute Thu, 19 Nov 2015 00:00:00 GMT

Nordic Shared Services and Outsourcing Pulse Survey 2016

The latest trends in the shared services and outsourcing Nordic market, as well as reflections on several key topics from a service delivery transformation point of view.
Shared Services and Outsourcing Institute Mon, 02 May 2016 00:00:00 GMT

KPMG Global Insights Pulse: The need for GBS maturity

Key findings from KPMG’s 2016 global insights pulse survey on the trends and technologies driving global business services (GBS) maturity.
Shared Services and Outsourcing Institute Wed, 01 Jun 2016 00:00:00 GMT

Working to deliver competitive advantage with intelligent services governance

Service organizations can take the value-centric analytics path to help identify and measure changing definitions of value by following five practical steps.
Shared Services and Outsourcing Institute Tue, 02 Aug 2016 00:00:00 GMT

GBS 2020 Webcast: A vision for the future of Global Business Services

Tap into the collective wisdom of leading Global Business Services (GBS) professionals for this webcast panel discussion on the changes in store for GBS between now and the year 2020.
Shared Services and Outsourcing Institute Fri, 15 Jul 2016 00:00:00 GMT

Coming together while splitting the business

David Brown and Rick Bertheaud of KPMG share the principles of success and the snares to avoid when creating an operating model for a spin-off company.
Shared Services and Outsourcing Institute Wed, 23 Nov 2016 00:00:00 GMT

Global Business Services Point of View Series

Nine insights for leaders in global business services facing increasingly complex challenges.
Shared Services and Outsourcing Institute Wed, 05 Oct 2016 00:00:00 GMT

An agile approach to outsourcing

Organizations can accelerate the benefits of outsourcing by establishing the foundation necessary to take advantage of today’s cloud-driven as-a-service solutions.
Shared Services and Outsourcing Institute Thu, 27 Jul 2017 00:00:00 GMT
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