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Being Selective and Seeking Third-Party Advice Can Be Key to Renegotiating Outsourcing Contracts

This article offers insights for navigating shifts in the market and changing messages from providers when renegotiating outsourcing contracts.
Shared Services and Outsourcing Institute Wed, 16 Apr 2014 00:00:00 GMT

Revealed: Why Indian Outsourcers Are Buying Into Verticals

Large Indian outsourcers have been buying U.S.-based niche vertical industry specialists, and experts expect the trend to continue.
Shared Services and Outsourcing Institute Mon, 12 May 2014 00:00:00 GMT

Sharing The Load: Using a Shared Services Model for Financial Reconciliation

Best practices for implementing a Shared Services model for financial reconciliation.
Shared Services and Outsourcing Institute Thu, 24 Jul 2014 00:00:00 GMT

Revenue Accounting Outsourcing Market Analysis for the Airline Industry

Market analysis of revenue accounting outsourcing solutions in the airline industry.
Shared Services and Outsourcing Institute Thu, 31 Jul 2014 00:00:00 GMT

Outsourcing End-of-Term Relationships: An Asian Market Opportunity

Insight into the near to mid term IT & Business Process Outsourcing contracts renewal opportunity facing many large enterprises in Asia.
Shared Services and Outsourcing Institute Fri, 25 Jul 2014 00:00:00 GMT

The outsourcer’s guide to success: Nine factors for successful governance

To help organizations ensure consistency in outsourcing governance, KPMG developed nine critical factors to keep in mind to help ensure outsourcing success.
Shared Services and Outsourcing Institute Tue, 03 Jan 2017 00:00:00 GMT

Cliff Justice on Automation’s Challenge to Labor Arbitrage

Insight into the increased value and challenges automation brings to outsourcers and their clients.
Shared Services and Outsourcing Institute Tue, 23 Sep 2014 00:00:00 GMT

Executive Dilemma: Is Benchmarking the Right Path to Defining Opportunities for Improvement?

Value assurance for outsourcing contracts: there are alternatives to benchmarking for comparing processes, costs and service delivery in a short time frame.
Shared Services and Outsourcing Institute Tue, 05 Aug 2014 00:00:00 GMT

2nd Quarter 2014 KPMG Sourcing Advisory Global Pulse Survey Results

This white paper describes trends in outsourcing, shared services, off-shoring and other global business service delivery initiatives from April-June 2014.
Shared Services and Outsourcing Institute Fri, 25 Jul 2014 00:00:00 GMT

Executive Report: The State of Services and Outsourcing in 2014

Gain insight from 1079 enterprises, outsourcing service providers and industry consultants on where the services and outsourcing industry is heading in the near and long-term future.
Shared Services and Outsourcing Institute Fri, 19 Sep 2014 00:00:00 GMT

How to Champion Sustainability, Reduce Costs and Consumption, and Win Friends in High Places...Without Increasing Your Spend

Organizations can tap into the experience of integrated facilities management outsourcers to negotiate sustainability into outsourcing agreements at little to no additional cost.
Shared Services and Outsourcing Institute Mon, 15 Sep 2014 00:00:00 GMT

New Game Time in 2015

KPMG's David Brown and other thought leaders predict and forecast what 2015 may hold for the outsourcing market. Judging from what they forecast, it’s a whole new game.
Shared Services and Outsourcing Institute Wed, 19 Nov 2014 00:00:00 GMT

The Governance Solution Blueprint Report

Understand the kind of governance assistance enterprises need and the top players providing those solutions.
Shared Services and Outsourcing Institute Tue, 21 Oct 2014 00:00:00 GMT

Strategic Visions on the Sourcing Market 2015

Sourcing Market 2015 expected market trends in Europe: a collection of thought leadership articles, client interviews and research from KPMG International.
Shared Services and Outsourcing Institute Thu, 30 Oct 2014 00:00:00 GMT

The Industry has Spoken: Are we Ready to Make the Leap from GBS to Digital Business Services?

Over 500 services industry stakeholders have voiced their viewpoints with GBS. Learn how they are achieving value beyond cost and creating competitive advantage by addressing the emerging impacts of innovation like cognitive technology, robotic automation and cloud platforms.
Shared Services and Outsourcing Institute Thu, 18 Dec 2014 00:00:00 GMT
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