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Global IT-BPO outsourcing deals analysis: 1Q16 analysis - January to March

First quarter 2016 analysis on IT-BPO outsourcing contracts signed across industries and major trends influencing the market across geographies, with a total contract value of USD5 million and above per deal.
Shared Services and Outsourcing Institute Tue, 17 May 2016 00:00:00 GMT

Global IT-BPO outsourcing deals analysis: April to June 2016

Second quarter 2016 analysis on IT-BPO outsourcing contracts signed across industries and major trends influencing the market across geographies, with a total contract value of USD5 million and above per deal.
Shared Services and Outsourcing Institute Mon, 08 Aug 2016 00:00:00 GMT

Global Business Services growth beyond the back office

State of Global Business Services shows continued growth and maturation. Discover more in KPMG's 3Q16 Global Insights Pulse survey.
Shared Services and Outsourcing Institute Wed, 26 Oct 2016 00:00:00 GMT

Climbing the Service-Delivery Maturity Ladder Toward Exceptional Value

KPMG's Bob Cecil contributes an article to FEI Daily, discussing the five rungs on the Global Business Services ladder to operational excellence and maturity.
Shared Services and Outsourcing Institute Mon, 12 Sep 2016 00:00:00 GMT

KPMG Global Insights Pulse: The paradox of digital disruption

For a closer look at how today’s organizations are approaching digital disruption, explore KPMG’s 2Q16 Global Insights Pulse survey.
Shared Services and Outsourcing Institute Fri, 14 Oct 2016 00:00:00 GMT

Digital labor promises major disruptions to outsourcing

Digital labor risks, opportunities and considerations for businesses that use outsourcing services and the providers that deliver them.
Shared Services and Outsourcing Institute Tue, 28 Feb 2017 00:00:00 GMT

Top trends and predictions for 2017: KPMG Global Insights Pulse Q4 2016

Explore the top negative and positive business trends and predictions for 2017 and gain insight into how to stay ahead of the curve.
Shared Services and Outsourcing Institute Thu, 16 Mar 2017 00:00:00 GMT

Global IT- business process outsourcing (BPO) deals analysis: 1Q17 edition - January to March

KPMG offers value-added insights focused on annual analysis at IT-BPO outsourcing contracts signed and identifies the major trends influencing the market across geographies.
Shared Services and Outsourcing Institute Thu, 15 Jun 2017 00:00:00 GMT

Global Business Services: Disrupt or be disrupted

Business services organizations should be building muscle in six core areas to take advantage of the technological advances that are having an impact on enterprise operating models.
Shared Services and Outsourcing Institute Sat, 14 Oct 2017 00:00:00 GMT

Global Business Services Trends: 2014

Cliff Justice highlights the primary challenges and opportunities of GBS for 2014, based on findings from KPMG's 4Q13 Pulse survey
Shared Services and Outsourcing Institute Wed, 12 Feb 2014 00:00:00 GMT

Managing Risk in Global Business Services Operations

Anshul Varma explains risk from a three-dimensional view as it relates to GBS operations.
Shared Services and Outsourcing Institute Thu, 20 Feb 2014 00:00:00 GMT

Service Provider Performance in the Indian Outsourcing Market

Viral Thakker shares findings from research conducted by KPMG India around service provider performance and satisfaction.
Shared Services and Outsourcing Institute Tue, 25 Feb 2014 00:00:00 GMT

SMAC: Social, Mobility, Analytics and Cloud

Cliff Justice explains how social, mobility, analytics and cloud are providing context back to the business.
Shared Services and Outsourcing Institute Mon, 03 Feb 2014 00:00:00 GMT

Global Outsourcing Deal Analytics

Viral Thakker reviews outsourcing trends, including deal size and scope, and underlying factors that businesses are addressing through their outsourcing efforts.
Shared Services and Outsourcing Institute Wed, 29 Jan 2014 00:00:00 GMT

Global Business Services in India

Viral Thakker highlights global business services best practices in India.
Shared Services and Outsourcing Institute Thu, 08 May 2014 00:00:00 GMT
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