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Are you ready to be a bot boss?

A guide to the advantages, questions to ask, and guidelines to follow for businesses considering embracing emerging automation technologies and digital labor.
Shared Services and Outsourcing Institute Fri, 03 Mar 2017 00:00:00 GMT

Global IT-BPO outsourcing deals analysis: Annual analysis for 2016

A look at the 2016 year-end analysis on IT-BPO contracts signed across industries and major trends influencing the market across geographies, with a total contract value of USD5 million and above per deal.
Shared Services and Outsourcing Institute Wed, 01 Feb 2017 00:00:00 GMT

Global standardization, agility and increased visibility: How can a Global Business Service model add value to your organization?

KPMG’s Anshul Varma and Bob Cecil join other experts to review some of the most innovative GBS models around and bring understanding to what makes them great.
Shared Services and Outsourcing Institute Thu, 11 May 2017 00:00:00 GMT

Protectionism and outsourcing: Brace for impact

What the U.S administration’s potential immigration policy changes might mean for organizations using third-party offshore service providers and how to prepare.
Shared Services and Outsourcing Institute Fri, 17 Mar 2017 00:00:00 GMT

Digital labor transforms the shared services delivery model

Anticipate the coming changes the shift to digital labor will have on shared services industry and prepare for the advantages it enables.
Shared Services and Outsourcing Institute Thu, 02 Mar 2017 00:00:00 GMT

Are you a Global Business Services leader for the digital age?

Six key elements for success companies must consider as they structure their business services in the digital age.
Shared Services and Outsourcing Institute Wed, 12 Jul 2017 00:00:00 GMT

Nordic Shared Services and Outsourcing Pulse Survey 2017

Trends in the shared services and outsourcing Nordic market, as well as reflections on several key topics critical to the GBS agenda of Nordic organizations.
Shared Services and Outsourcing Institute Fri, 19 May 2017 00:00:00 GMT

The real estate and facilities management (REFM) outsourcing landscape: Insight from the front lines

Trends in real estate and facilities management outsourcing based on a survey of over 167 buyer organizations, service providers and legal counsel and advisors.
Shared Services and Outsourcing Institute Tue, 23 May 2017 00:00:00 GMT

Building solutions for digital disruption: KPMG Global Insights Pulse Q1 2017

Today’s business leaders must be aggressive in their efforts to adopt, extend, and integrate digitization
Shared Services and Outsourcing Institute Fri, 14 Jul 2017 00:00:00 GMT

Getting a handle on IT supplier management

Vendor Management Offices can help IT organizations tame the challenges in managing their supplier base, while driving efficiencies, governance and cost savings
Shared Services and Outsourcing Institute Mon, 11 Sep 2017 00:00:00 GMT

7 hot IT outsourcing trends — and 7 going cold

Low-cost commodity services are waning, as IT organizations seek stronger partnerships with IT outsourcing providers in the era of digital transformation.
Shared Services and Outsourcing Institute Thu, 03 Aug 2017 00:00:00 GMT

Create a successful transition to real estate and facilities management outsourcing

Transition projects often seem to be about minimizing problems and accelerating the transition efforts as much as possible instead of realizing high expectations.
Shared Services and Outsourcing Institute Tue, 11 Jul 2017 00:00:00 GMT

Are your contracts stuck in the Stone Age?

Are your contracts stuck in the stone age? Don't let outdated contracts or sourcing partners hold you back.
Shared Services and Outsourcing Institute Thu, 26 Oct 2017 00:00:00 GMT

The business case for Global Business Services: Perspectives on business case maturity

Discover how to address complex global environments through hybrid models that leverage multiple service delivery approaches.
Shared Services and Outsourcing Institute Fri, 06 Oct 2017 00:00:00 GMT

Delivering global business services (GBS) in a digital world

Organizations are making steady progress toward increasing global business services (GBS) maturity and driving benefits beyond just cost savings.
Shared Services and Outsourcing Institute Wed, 18 Oct 2017 00:00:00 GMT
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