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The Governance Solution Blueprint Report

Understand the kind of governance assistance enterprises need and the top players providing those solutions.
research Shared Services and Outsourcing Institute 10/21/14

The Future is Here: Enterprise Services Governance

Gain the essential perspectives and tools needed to build and grow an enterprise services governance organization.
Shared Services and Outsourcing Institute 10/08/14

Governance: Enhance the Value of Your Portfolio of Vendor Relationships

Liz Evans highlights approaches that help with governance responsibilities.
Shared Services and Outsourcing Institute 09/26/14

Cliff Justice on Automation’s Challenge to Labor Arbitrage

Insight into the increased value and challenges automation brings to outsourcers and their clients.
article Shared Services and Outsourcing Institute 09/23/14

Executive Report: The State of Services and Outsourcing in 2014

Gain insight from 1079 enterprises, outsourcing service providers and industry consultants on where the services and outsourcing industry is heading in the near and long-term future.
whitepaper Shared Services and Outsourcing Institute 09/19/14

How to Champion Sustainability, Reduce Costs and Consumption, and Win Friends in High Places...Without Increasing Your Spend

Organizations can tap into the experience of integrated facilities management outsourcers to negotiate sustainability into outsourcing agreements at little to no additional cost.
article Shared Services and Outsourcing Institute 09/15/14

Assessing the Merits of Shared Services in China

Gary Nowak discusses opportunities and challenges in setting up shared services in China.
Shared Services and Outsourcing Institute 08/26/14

KPMG Sourcing Advisory 2Q14 Nordic Pulse Survey

This paper describes trends in shared services, outsourcing, and third-party business and IT service markets from April-June 2014 in the Nordic sourcing market.
whitepaper Shared Services and Outsourcing Institute 08/21/14

2Q 2014: Nordic Service Provider Pulse Survey Results

Joakim Abeleen and Lars Akne highlight current developments that impact shared services and outsourcing in the Nordic region.
Shared Services and Outsourcing Institute 08/21/14

The Outsourcer’s Guide to Success: Nine Factors for Successful Governance

Nine critical factors to keep in mind to help ensure outsourcing success.
article Shared Services and Outsourcing Institute 08/13/14

Executive Dilemma: Is Benchmarking the Right Path to Defining Opportunities for Improvement?

Value assurance for outsourcing contracts: there are alternatives to benchmarking for comparing processes, costs and service delivery in a short time frame.
article Shared Services and Outsourcing Institute 08/05/14

Revenue Accounting Outsourcing Market Analysis for the Airline Industry

Market analysis of revenue accounting outsourcing solutions in the airline industry.
article Shared Services and Outsourcing Institute 07/31/14

2nd Quarter 2014 KPMG Sourcing Advisory Global Pulse Survey Results

This white paper describes trends in outsourcing, shared services, off-shoring and other global business service delivery initiatives from April-June 2014.
whitepaper Shared Services and Outsourcing Institute 07/25/14

Outsourcing End-of-Term Relationships: An Asian Market Opportunity

Insight into the near to mid term IT & Business Process Outsourcing contracts renewal opportunity facing many large enterprises in Asia.
article Shared Services and Outsourcing Institute 07/25/14

Sharing The Load: Using a Shared Services Model for Financial Reconciliation

Best practices for implementing a Shared Services model for financial reconciliation.
article Shared Services and Outsourcing Institute 07/24/14
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