Search Results for: global business services

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Evolving IT Outsourcing: A Step Ahead of the Latest Sourcing Innovations

An Executive Roundtable from KPMG, October 4, 2016: Explore market sourcing trends, innovative tools to enable service integration, and how to best source emerging technologies such as cloud, security, and cognitive learning.
Shared Services and Outsourcing Institute Tue, 04 Oct 2016 00:00:00 GMT

Advice Worth Keeping podcast series - KPMG Management Consulting

A podcast series from KPMG’s management consulting team highlighting front-line insight on IT, cognitive automation, human resources, finance operations, global business services, shared services, and outsourcing.
Shared Services and Outsourcing Institute Wed, 21 Sep 2016 00:00:00 GMT

Advice Worth Keeping podcast series - KPMG Management Consulting

A podcast series from KPMG’s management consulting team highlighting front-line insight on IT, cognitive automation, human resources, finance operations, global business services, shared services, and outsourcing.
Shared Services and Outsourcing Institute Wed, 21 Sep 2016 00:00:00 GMT

Climbing the Service-Delivery Maturity Ladder Toward Exceptional Value

KPMG's Bob Cecil contributes an article to FEI Daily, discussing the five rungs on the Global Business Services ladder to operational excellence and maturity.
Shared Services and Outsourcing Institute Mon, 12 Sep 2016 00:00:00 GMT

Intelligent services governance: Five steps to drive advantage

Eugene Kublanov discusses how service organizations can take the value-centric analytics path to help identify and measure changing definitions of value.
Shared Services and Outsourcing Institute Thu, 08 Sep 2016 00:00:00 GMT

Global IT-BPO outsourcing deals analysis: April to June 2016

Second quarter 2016 analysis on IT-BPO outsourcing contracts signed across industries and major trends influencing the market across geographies, with a total contract value of USD5 million and above per deal.
Shared Services and Outsourcing Institute Mon, 08 Aug 2016 00:00:00 GMT

Working to deliver competitive advantage with intelligent services governance

Service organizations can take the value-centric analytics path to help identify and measure changing definitions of value by following five practical steps.
Shared Services and Outsourcing Institute Tue, 02 Aug 2016 00:00:00 GMT

Working to deliver competitive advantage with intelligent services governance

Service organizations can take the value-centric analytics path to help identify and measure changing definitions of value by following five practical steps.
Shared Services and Outsourcing Institute Tue, 02 Aug 2016 00:00:00 GMT

Navigating the landscape of legacy sourcing agreements

Ron Walker and Andy Gottschalk discuss the challenges and offer practical advice for customers currently in legacy contracts as they think about transitioning to new service delivery models.
Shared Services and Outsourcing Institute Tue, 19 Jul 2016 00:00:00 GMT

GBS 2020 Webcast: A vision for the future of Global Business Services

Tap into the collective wisdom of leading Global Business Services (GBS) professionals for this webcast panel discussion on the changes in store for GBS between now and the year 2020.
Shared Services and Outsourcing Institute Fri, 15 Jul 2016 00:00:00 GMT

Trends in Global Business Services (GBS) maturity

Bob Cecil discusses how companies are maturing their Global Business Services (GBS) organizations to create a platform of end-to-end solutions that drive greater efficiency to react to changing business conditions.
Shared Services and Outsourcing Institute Wed, 06 Jul 2016 00:00:00 GMT

The art of IT contracting

Ron Walker and Thomas Hall discuss how organizations, amidst a technologically-disruptive environment, can utilize third-party IT services to align or realign their contracts to ensure that they’re meeting their true business objectives.
Shared Services and Outsourcing Institute Wed, 29 Jun 2016 00:00:00 GMT

The role of dynamic leadership in Global Business Services (GBS) governance

Dave Brown discusses the importance of effective and empowered leaders in Global Business Services governance.
Shared Services and Outsourcing Institute Wed, 22 Jun 2016 00:00:00 GMT

Measuring the success of global business services (GBS)

Rick Bertheaud, Ben Schafer, and Atul Shahi discuss actionable metrics on business outcomes that shed light on the effectiveness of organizations' service delivery processes.
Shared Services and Outsourcing Institute Thu, 16 Jun 2016 00:00:00 GMT

2016 Governance Symposium

Gain the essential perspectives and tools needed to build and grow an enterprise services governance organization.
Shared Services and Outsourcing Institute Wed, 15 Jun 2016 00:00:00 GMT
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