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New Game Time in 2015

KPMG's David Brown and other thought leaders predict and forecast what 2015 may hold for the outsourcing market. Judging from what they forecast, it’s a whole new game.
Shared Services and Outsourcing Institute Wed, 19 Nov 2014 00:00:00 GMT

Strategic Visions on the Sourcing Market 2015

Outsourcing market trends in Europe: a collection of thought leadership articles, client interviews and research from KPMG International.
Shared Services and Outsourcing Institute Thu, 30 Oct 2014 00:00:00 GMT

Why Does Governance Matter in IT Outsourcing?

Poor governance isn't always visible when IT services are delivered internally. When outsourced, inadequacies can quickly become apparent and expensive.
Shared Services and Outsourcing Institute Fri, 24 Oct 2014 00:00:00 GMT

The Governance Solution Blueprint Report

Understand the kind of governance assistance enterprises need and the top players providing those solutions.
Shared Services and Outsourcing Institute Tue, 21 Oct 2014 00:00:00 GMT

The Future is Here: Enterprise Services Governance

Gain the essential perspectives and tools needed to build and grow an enterprise services governance organization.
Shared Services and Outsourcing Institute Wed, 08 Oct 2014 00:00:00 GMT

Governance: Enhance the Value of Your Portfolio of Vendor Relationships

Liz Evans highlights approaches that help with governance responsibilities.
Shared Services and Outsourcing Institute Fri, 26 Sep 2014 00:00:00 GMT

Cliff Justice on Automation’s Challenge to Labor Arbitrage

Insight into the increased value and challenges automation brings to outsourcers and their clients.
Shared Services and Outsourcing Institute Tue, 23 Sep 2014 00:00:00 GMT

Executive Report: The State of Services and Outsourcing in 2014

Gain insight from 1079 enterprises, outsourcing service providers and industry consultants on where the services and outsourcing industry is heading in the near and long-term future.
Shared Services and Outsourcing Institute Fri, 19 Sep 2014 00:00:00 GMT

How to Champion Sustainability, Reduce Costs and Consumption, and Win Friends in High Places...Without Increasing Your Spend

Organizations can tap into the experience of integrated facilities management outsourcers to negotiate sustainability into outsourcing agreements at little to no additional cost.
Shared Services and Outsourcing Institute Mon, 15 Sep 2014 00:00:00 GMT

Assessing the Merits of Shared Services in China

Gary Nowak discusses opportunities and challenges in setting up shared services in China.
Shared Services and Outsourcing Institute Tue, 26 Aug 2014 00:00:00 GMT

KPMG Sourcing Advisory 2Q14 Nordic Pulse Survey

This paper describes trends in shared services, outsourcing, and third-party business and IT service markets from April-June 2014 in the Nordic sourcing market.
Shared Services and Outsourcing Institute Thu, 21 Aug 2014 00:00:00 GMT

2Q 2014: Nordic Service Provider Pulse Survey Results

Joakim Abeleen and Lars Akne highlight current developments that impact shared services and outsourcing in the Nordic region.
Shared Services and Outsourcing Institute Thu, 21 Aug 2014 00:00:00 GMT

The Outsourcer’s Guide to Success: Nine Factors for Successful Governance

Nine critical factors to keep in mind to help ensure outsourcing success.
Shared Services and Outsourcing Institute Wed, 13 Aug 2014 00:00:00 GMT

Executive Dilemma: Is Benchmarking the Right Path to Defining Opportunities for Improvement?

Value assurance for outsourcing contracts: there are alternatives to benchmarking for comparing processes, costs and service delivery in a short time frame.
Shared Services and Outsourcing Institute Tue, 05 Aug 2014 00:00:00 GMT

KPMG Service Provider Performance & Satisfaction Studies

Learn about the Service Provider Performance & Satisfaction Study program, and access the latest reports and derivative materials.
Shared Services and Outsourcing Institute Fri, 01 Aug 2014 00:00:00 GMT
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