Search Results for: global business services

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KPMG 2014 Global Real Estate and Facilities Management Outsourcing Pulse Survey Results

This paper describes real estate and facilities management outsourcing trends based on a survey of buyer organizations, service providers and legal counsel and advisors.
Shared Services and Outsourcing Institute Wed, 06 May 2015 00:00:00 GMT

KPMG 2014 Global Real Estate and Facilities Management Outsourcing Pulse Survey Results

This paper describes real estate and facilities management outsourcing trends based on a survey of buyer organizations, service providers and legal counsel and advisors.
Shared Services and Outsourcing Institute Wed, 06 May 2015 00:00:00 GMT

Nordic Shared Services and Outsourcing Pulse Survey 2015

Discover the latest trends in the shared services and outsourcing Nordic market, as well as reflections on several key topics from a service delivery transformation point of view.
Shared Services and Outsourcing Institute Mon, 04 May 2015 00:00:00 GMT

Nordic Shared Services and Outsourcing Pulse Survey 2015

Discover the latest trends in the shared services and outsourcing Nordic market, as well as reflections on several key topics from a service delivery transformation point of view.
Shared Services and Outsourcing Institute Mon, 04 May 2015 00:00:00 GMT

1st Quarter 2015 KPMG Sourcing Advisory Global Pulse Survey Results

Explore the current trends in the global business services (GBS) market for 2015 and beyond.
Shared Services and Outsourcing Institute Mon, 27 Apr 2015 00:00:00 GMT

1st Quarter 2015 KPMG Sourcing Advisory Global Pulse Survey Results

Explore the current trends in the global business services (GBS) market for 2015 and beyond.
Shared Services and Outsourcing Institute Mon, 27 Apr 2015 00:00:00 GMT

Advice Worth Keeping - KPMG Management Consulting

These conversations cover evolutionary and revolutionary changes in the way organizations are structured and operate globally.
Shared Services and Outsourcing Institute Mon, 27 Apr 2015 00:00:00 GMT

Advice Worth Keeping - KPMG Management Consulting

These conversations cover evolutionary and revolutionary changes in the way organizations are structured and operate globally.
Shared Services and Outsourcing Institute Mon, 27 Apr 2015 00:00:00 GMT

Advice Worth Keeping - KPMG Management Consulting

These conversations cover evolutionary and revolutionary changes in the way organizations are structured and operate globally.
Shared Services and Outsourcing Institute Mon, 27 Apr 2015 00:00:00 GMT

Putting the Customer First: How to Take your Global Business Services Brand to the Next Level

Rick Bertheaud explains how GBS centers can improve the customer experience.
Shared Services and Outsourcing Institute Tue, 14 Apr 2015 00:00:00 GMT

Putting the Customer First: How to Take your Global Business Services Brand to the Next Level

Rick Bertheaud explains how GBS centers can improve the customer experience.
Shared Services and Outsourcing Institute Tue, 14 Apr 2015 00:00:00 GMT

Global Business Services Goes Digital

Access a summary of KPMG's GBS track sessions from Shared Services and Outsourcing Week, March 9-12, 2015.
Shared Services and Outsourcing Institute Wed, 01 Apr 2015 00:00:00 GMT

Taking Your Global Business Services Brand to the Next Level: From CRM to CEM

Trying to elevate the value proposition of your Global Business Services organization? It is time to move from customer relationship management to customer experience management.
Shared Services and Outsourcing Institute Tue, 03 Mar 2015 00:00:00 GMT

KPMG IT Outsourcing Service Provider Performance & Satisfaction Study 2014/15

Focusing on the relationships between clients and IT outsourcing service providers, this study is the first to be global in scope, covering around 2,100 contracts from 24 countries.
Shared Services and Outsourcing Institute Mon, 02 Mar 2015 00:00:00 GMT

The Stories Behind the Numbers: Research on Shared Services and Outsourcing Trends and Developments in Central and Eastern Europe

Factors behind the success of the shared service and outsourcing industry and the service centers itself in the Central & Eastern Europe region.
Shared Services and Outsourcing Institute Tue, 24 Feb 2015 00:00:00 GMT
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