The Industry has Spoken: Are we Ready to Make the Leap from GBS to Digital Business Services?
Over 500 services industry stakeholders have voiced their viewpoints with GBS. Learn how they are achieving value beyond cost and creating competitive advantage by addressing the emerging impacts of innovation like cognitive technology, robotic automation and cloud platforms.
Shared Services and Outsourcing Institute Thu, 18 Dec 2014 00:00:00 GMT
Worried About Overbilling? Buyers Beware
No one likes to be overbilled, yet both the buyer and outsourcers know it happens. Discover the key contributors of accurate billing.
Shared Services and Outsourcing Institute Fri, 05 Dec 2014 00:00:00 GMT
3rd Quarter 2014 KPMG Sourcing Advisory Global Pulse Survey Results
This white paper describes trends in outsourcing, shared services, off-shoring and other global business service delivery initiatives from July-September 2014.
Shared Services and Outsourcing Institute Tue, 02 Dec 2014 00:00:00 GMT
Enterprise Services Governance: It’s a Brave New World
Today’s leaders must prepare for a new era of services governance and a new set of strategic expectations. Move from cost-containment alone to value via Global Business Services and prepare for success in the areas of talent, technology, and robotics.
Shared Services and Outsourcing Institute Wed, 26 Nov 2014 00:00:00 GMT
New Game Time in 2015
KPMG's David Brown and other thought leaders predict and forecast what 2015 may hold for the outsourcing market. Judging from what they forecast, it’s a whole new game.
Shared Services and Outsourcing Institute Wed, 19 Nov 2014 00:00:00 GMT
Strategic Visions on the Sourcing Market 2015
Outsourcing market trends in Europe: a collection of thought leadership articles, client interviews and research from KPMG International.
Shared Services and Outsourcing Institute Thu, 30 Oct 2014 00:00:00 GMT
Why Does Governance Matter in IT Outsourcing?
Poor governance isn't always visible when IT services are delivered internally. When outsourced, inadequacies can quickly become apparent and expensive.
Shared Services and Outsourcing Institute Fri, 24 Oct 2014 00:00:00 GMT
The Governance Solution Blueprint Report
Understand the kind of governance assistance enterprises need and the top players providing those solutions.
Shared Services and Outsourcing Institute Tue, 21 Oct 2014 00:00:00 GMT
The Future is Here: Enterprise Services Governance
Gain the essential perspectives and tools needed to build and grow an enterprise services governance organization.
Shared Services and Outsourcing Institute Wed, 08 Oct 2014 00:00:00 GMT
Governance: Enhance the Value of Your Portfolio of Vendor Relationships
Liz Evans highlights approaches that help with governance responsibilities.
Shared Services and Outsourcing Institute Fri, 26 Sep 2014 00:00:00 GMT
Cliff Justice on Automation’s Challenge to Labor Arbitrage
Insight into the increased value and challenges automation brings to outsourcers and their clients.
Shared Services and Outsourcing Institute Tue, 23 Sep 2014 00:00:00 GMT
Executive Report: The State of Services and Outsourcing in 2014
Gain insight from 1079 enterprises, outsourcing service providers and industry consultants on where the services and outsourcing industry is heading in the near and long-term future.
Shared Services and Outsourcing Institute Fri, 19 Sep 2014 00:00:00 GMT
How to Champion Sustainability, Reduce Costs and Consumption, and Win Friends in High Places...Without Increasing Your Spend
Organizations can tap into the experience of integrated facilities management outsourcers to negotiate sustainability into outsourcing agreements at little to no additional cost.
Shared Services and Outsourcing Institute Mon, 15 Sep 2014 00:00:00 GMT
Assessing the Merits of Shared Services in China
Gary Nowak discusses opportunities and challenges in setting up shared services in China.
Shared Services and Outsourcing Institute Tue, 26 Aug 2014 00:00:00 GMT
KPMG Sourcing Advisory 2Q14 Nordic Pulse Survey
This paper describes trends in shared services, outsourcing, and third-party business and IT service markets from April-June 2014 in the Nordic sourcing market.
Shared Services and Outsourcing Institute Thu, 21 Aug 2014 00:00:00 GMT