Search Results for: Shared Services and Outsourcing Institute

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The art of IT contracting

Ron Walker and Thomas Hall discuss how organizations, amidst a technologically-disruptive environment, can utilize third-party IT services to align or realign their contracts to ensure that they’re meeting their true business objectives.
Shared Services and Outsourcing Institute Wed, 29 Jun 2016 00:00:00 GMT

Advice Worth Keeping podcast series - KPMG Management Consulting

These conversations cover evolutionary and revolutionary changes in the way organizations are structured and operate globally.
Shared Services and Outsourcing Institute Wed, 29 Jun 2016 00:00:00 GMT

Advice Worth Keeping podcast series - KPMG Management Consulting

These conversations cover evolutionary and revolutionary changes in the way organizations are structured and operate globally.
Shared Services and Outsourcing Institute Wed, 29 Jun 2016 00:00:00 GMT

The role of dynamic leadership in Global Business Services (GBS) governance

Dave Brown discusses the importance of effective and empowered leaders in Global Business Services governance.
Shared Services and Outsourcing Institute Wed, 22 Jun 2016 00:00:00 GMT

Measuring the success of global business services (GBS)

Rick Bertheaud, Ben Schafer, and Atul Shahi discuss actionable metrics on business outcomes that shed light on the effectiveness of organizations' service delivery processes.
Shared Services and Outsourcing Institute Thu, 16 Jun 2016 00:00:00 GMT

2016 Governance Symposium

Gain the essential perspectives and tools needed to build and grow an enterprise services governance organization.
Shared Services and Outsourcing Institute Wed, 15 Jun 2016 00:00:00 GMT

Governance and the Digital Labor Workforce

Todd Lohr discusses governance of service delivery changes as organizations migrate from a human-based set of employees to resources that are both human and digital.
Shared Services and Outsourcing Institute Tue, 07 Jun 2016 00:00:00 GMT

KPMG global insights pulse: the need for GBS maturity

Key findings from KPMG’s 2016 global insights pulse survey on the trends and technologies driving global business services (GBS) maturity.
Shared Services and Outsourcing Institute Wed, 01 Jun 2016 00:00:00 GMT

KPMG global insights pulse: the need for GBS maturity

Key findings from KPMG’s 2016 global insights pulse survey on the trends and technologies driving global business services (GBS) maturity.
Shared Services and Outsourcing Institute Wed, 01 Jun 2016 00:00:00 GMT

Global IT-BPO outsourcing deals analysis: 1Q16 analysis - January to March

First quarter 2016 analysis on IT-BPO outsourcing contracts signed across industries and major trends influencing the market across geographies, with a total contract value of USD5 million and above per deal.
Shared Services and Outsourcing Institute Tue, 17 May 2016 00:00:00 GMT

Global IT-BPO outsourcing deals analysis: 1Q16 analysis - January to March

First quarter 2016 analysis on IT-BPO outsourcing contracts signed across industries and major trends influencing the market across geographies, with a total contract value of USD5 million and above per deal.
Shared Services and Outsourcing Institute Tue, 17 May 2016 00:00:00 GMT

Nordic Shared Services and Outsourcing Pulse Survey 2016

The latest trends in the shared services and outsourcing Nordic market, as well as reflections on several key topics from a service delivery transformation point of view.
Shared Services and Outsourcing Institute Mon, 02 May 2016 00:00:00 GMT

Nordic Shared Services and Outsourcing Pulse Survey 2016

The latest trends in the shared services and outsourcing Nordic market, as well as reflections on several key topics from a service delivery transformation point of view.
Shared Services and Outsourcing Institute Mon, 02 May 2016 00:00:00 GMT

Obscuring the real story: Your Global Business Services (GBS) scorecard may be 99 percent green but 100 percent irrelevant

Global Business Services (GBS) organizations need to move from efficient back-office execution experts to the source for intelligence on the performance of the business.
Shared Services and Outsourcing Institute Tue, 26 Apr 2016 00:00:00 GMT

The new normal of global business services: digital disruptors drive an "as-a-service" capability

Discover how organizations are transitioning to an 'as -a-service' model through key digital disruptors.
Shared Services and Outsourcing Institute Thu, 21 Apr 2016 00:00:00 GMT
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